At Faith Manufacturing we define quality in simple terms. “Quality is conformance to requirements.” In order to assure our customers that the product they receive, is precisely what they place an order for, we have controls in place to check and double check the material throughout the process.
We don’t just measure the product’s conformance to specifications, we also measure our on-time deliveries and number of NCRs in order to hold ourselves accountable and constantly improve our processes to produce what our customer’s need, without promising something we cannot achieve. All with the intention of making sure the customer is not just satisfied with our work, but are successful in their organizations.
To help us maintain and grow the Quality program, we became certified to ISO 9001:2015.
Quality Policy: Our commitment to our customer encompasses continual improvement of our Quality Management System, and to achieve continuous improvement in customer satisfaction, by delivering quality products, manufactured to exact customer specifications, on time.